When reporting online, you will be prompted to create a pin unique to your case. Be sure to keep your pin in a safe place as it cannot be retrieved. The system will generate a case number, which you should also keep with your pin. Later, you can use your pin and the case number to check on the status of your complaint.

There are many examples of what can be classified as fraud, waste, or abuse, and the determination of whether an act is fraud, waste, or abuse depends on the facts and circumstances of each situation, including the severity of the issue. However, the definitions and examples below can help determine if a situation should be reported to the OIG. Fraud, waste, or abuse should be reported when it is…

Examples of fraud, waste, or abuse include, but are not limited to:

Individuals who report an improper activity by a District employee or contractor doing business with BART or who participate in an investigation of suspected ethics violations are protected from retaliation under California Labor Code Section 1102.5 and other California laws, as well as BART’s Whistleblower Policy.  Retaliation can come in many forms and be direct or subtle, such as demotion, job…

The OIG reviews complaints received to determine if they fall within the definition of fraud, waste, or abuse and are related to BART activities and operations. We open an investigation if the complaint meets both requirements. The OIG directly investigates some complaints, may hire an outside investigator for others, or may refer complaints to the appropriate department to investigate…

The OIG responds to specific allegations of fraud, waste, or abuse by BART employees and those who do business with BART. We only investigate other improper activities or personnel issues if they have a component of fraud, waste, or abuse. Please review the definitions and examples of fraud, waste, and abuse above to determine if the OIG is the appropriate venue for reporting your complaint…